Things to Remember Before You Hit “Send”

Communication is like the grease that keeps a wheel turning. It is essential to always make sure that you check and answer emails on a regular basis. Think about it empathetically, would you like it if you were to ask a question and no one answered?

In a business, we spend countless hours trying to appease our customers/ clients. In order to really help them, you must first do your best to communicate with your team.

Here are some tips on how to get your tasks done in a timely manner, without any hiccups:

Reply to All Emails

Never leave an email hanging. Some content or situations may be time sensitive and require your notice. Make sure you respond right after reading the email to let the person know that you are aware of the issue. If the email was sent to you by mistake, email the person as a courtesy.

Exclamation and Caps

In respect towards keeping everything professional, try to refrain from the usage of exclamation marks and all capitals. It may appear to the reader that you are yelling when you use these. You should save the caps and exclamations for personal messages only.


If you are sending anything out on an email, always remember to proofread. If your email is slap-dashed with misspelled words, careless grammatical errors, and slang it may be perceived as sloppy and unprofessional. Invest some time and pride to your emails before clicking on the “send” icon.

Subject Line

Try to always fill in the subject line area. This may make all the difference, especially if you’re strapped for time to resolve an issue. Be concise and straight to the point with a limited amount of words. This could help you stay organized and it helps the recipient to keep track of the message easily.